Here at The Grandison, our sole purpose is to ensure our customers are well looked after during their visit. We have no interest or intentions in sharing your personal information to 3rd party companies. If you are happy for us to send you promotional offers and discounts then it is up to you to submit your email address for us to contact you in the future. This will add your information to our database where you can unsubscribe at any time if you find that our emails are no longer relevant to you. Once you have unsubscribed your personal information will be deleted automatically from our system. 

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When booking a table at our restaurant your information is stored temporarily for us to contact you regarding your booking. You are not automatically added to our mailing list. Your Name, Email Address and Phone Number is needed to confirm your booking only.

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All information is securely stored in one location in our system, we never print out or keep hard copies of any customer information.

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You can unsubscribe at any time to stop receiving emails from The Grandison.

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Detailed Privacy Policy Below:

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HOW DO WE COLLECT INFORMATION?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will only be used in relation to your order.

 

WHY DO WE COLLECT SUCH PERSONAL INFORMATION?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services relating to your booking;

2. To provide our Users with ongoing customer assistance and technical support;

3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we use to provide and improve our respective services; 

4. To comply with any applicable laws and regulations.

5. To create a marketing database, when customers opt in to receive emails relating to special offers and other information relevant to them.

 

HOW DO WE STORE, USE, SHARE AND DISCLOSE OUR SITE VISITOR'S PERSONAL INFORMATION?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data, including email addresses, may be stored through Wix.com’s data storage, databases. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers if applicable.

Your personal information is never passed on or sold to 3rd parties.

 

HOW DO WE COMMUNICATE WITH OUR SITE VISITORS?

We may contact you to notify you regarding your booking to troubleshoot problems with your booking, to resolve a dispute, to collect fees or monies owed. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

COOKIES AND TRACKING TOOLS

Our website uses cookies and Google Analytic's to speed up user experience online. This data is captured to provide information that will improve our service to our customers.

 

HOW CAN YOU WITHDRAW YOUR CONSENT?

If you don’t want us to process your data anymore, please contact us at enquiries@mho-thevenue.com or send us mail to: 154 High Street, Bushey, Herts, WD23 3DH

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at enquiries@mho-thevenue.com or send us mail to: 154 High Street, Bushey, Herts, WD23 3DH

 

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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