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GENERAL & COVID-19 SAFETY INFORMATION:

 

TAKEAWAYS

To ensure our customers get the best experience and delicious food, please ensure you arrive at the time stated on the order. To keep our staff and customers safe we will only be allowing 1 person inside the restaurant area to collect food at the time of collection. You may be asked to wait outside until your order is ready.

 

If another customer is collecting their food, please stand behind the signs until you can approach the collection area.

 

Currently, the use of our toilet facilities are unavailable for takeaway customers.

 

Customers must collect their food, then leave the premises whilst maintaining mandatory 1m social distancing from other customers who may be collecting. We politely ask you not to linger on the premises or in the car park prior and following collection.

 

To ensure the correct order is allocated to our customers, our front of house team will require the full name of the customer who placed the order.

RESTAURANT & BAR

All tables must be booked in advance, please do not arrive more than 5 minutes before your reservation, and please inform us if you are going to be late, in order to operate safely for the benefit of our staff and customers, we must seat customers as they arrive, latecomers may cause unnecessary queuing or overloading waiting areas. 

If you arrive at the same time as another table please ensure you practice social distancing and remain 1m apart from others at all times until you are seated.

We are only accepting a maximum of 4 diners per table, you must remain 1m apart at all times. Our staff are within their rights to ask any of our customers to maintain a 1m distance from one another to ensure we abide by the guidance set out by the government.

There is to be no standing at the bar, table service will be in effect for all customers, if you are not ordering food, please ask a member of staff to allocate you a free table.

Hand sanitisers will be readily available for customer and staff use. 

Please use the hand sanitiser provided before and after using the toilet facilities

Food is served between 10:30 - 7:45pm. As the majority of our tables are outside and we have been forced to remove tables inside to maintain social distancing, we have reduced the evening food service hours, this will be reviewed and changed when/if lockdown rules are eased further. We now offer all day food to ensure we can seat as many customers as we usually do. The bar will remain open until closing time. Any time changes will be published and customers will be notified in advance.

For the time being we will only be accepting payments by card. We accept Apple Pay and contactless payments. If this changes we will publish the new information and customers will be made aware.

Please do not bring dirty or used glassware or crockery to the bar area, a member of staff will clear your table.

Staff have been properly briefed and made aware of all Covid-19 safety regulations, all members of staff will be washing their hands regularly and using hand sanitiser before and after handling food plates or cutlery.

For more information on how to stay safe whilst dining out please visit the government website for more information.

NEW OPENING/OPERATING TIMES:

BREAKFAST - available Tuesday to Saturday 10:30am to 11:45am

ALL DAY FOOD - served 12pm - 7:45pm

TAKEAWAY - available Tuesday to Saturday during serving hours

The majority of our seating is now outside due to recent government restrictions, for this reason last orders for food will be at 7:45pm. Once lockdown restrictions are eased further, and we can open up more tables inside, we will be extending the food service hours. Our closing times remain the same.

 

We have extended our hours during the day for food to ensure we can accommodate as many customers as possible.

 

These new hours will be monitored and may be changed.

GENERAL:

We require that all bookings (food and drink) provide us with a valid mobile number upon booking, this will be used to assist the governments new track and trace software. Your information will be used in line with GDPR regulations.

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*Our menu may be subject to change and availability, special dishes may also be added each week.

 

At this time we are not accepting vouchers or gift cards for takeaways. All vouchers within their expiration date can be redeemed when we officially re-open. Deals such as Tastecard do not apply for any takeaways.

18 Bury Lane, Bramfield, Hertford, SG14 2QL

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